At Handgrapht, we take pride in the quality and craftsmanship of our handmade pieces. We carefully inspect and package each item to ensure it arrives in perfect condition.

Damaged in Transit

If your Handgrapht item arrives damaged, please accept our sincerest apologies. We’ll gladly replace it or issue a full refund.

Here’s what to do:

1. Contact us immediately: Within 7 days of receiving your order, please email us at [your email address] with photos of the damaged item and packaging.
2. Return the item: We’ll provide you with a prepaid return shipping label.
3. Receive a replacement or refund: Once we receive the damaged item, we’ll promptly send you a replacement or issue a full refund.

Important Notes:

• Customer Damage: We are not responsible for damage caused by the customer after receiving the item. Please handle your Handgrapht piece with care.
  
  Still have questions?

Feel free to contact us with any questions about our return policy.